Delete your Scan2Book account
Last updated: 11 November 2026
You can delete your Scan2Book account and its data at any time, either in the app or by sending a request from this page. Scan2Book is a product of Synergise Systems Limited.
Delete your account in the app
- Open the Scan2Book app and sign in.
- Go to Settings.
- Tap Delete Account.
- Confirm that you want to delete your account.
Request deletion from the web
If you cannot access the app, enter the email address of your Scan2Book account below. We will contact you at that address to confirm the request is yours before we delete anything.
You can also email your request to willy@synergisesystems.com from the email address of your account.
What is deleted
- Your profile, including your name, email address and password.
- Your receipts, receipt images and the data extracted from them.
- Your folders, categories and notes.
- Your device and notification details, and your connections to other tools.
Deletion is permanent. Once your account is deleted it cannot be recovered, so export anything you need first.
What we may keep
- Payment and tax records. We keep invoices and payment records for as long as the law requires.
- Company workspace records. Receipts and expenses you submitted to a company workspace belong to that company and stay in its records. Contact the company administrator about that data.
- Security records. Limited records needed to prevent fraud and to meet our legal obligations.
How long it takes
We delete your account and personal data within 30 days of a confirmed request. Any active subscription is cancelled when the account is deleted.
For more about how we handle your information, read our Privacy Policy.